Head-End System (HES)
GridStar Connect
The operational control system for smart meter communication and AMI execution. GridStar Connect is a utility-grade Head-End System designed to manage device communication, schedule meter reads, track command execution, and monitor operational performance across large-scale AMI deployments.
Core capabilities
End-to-end control of AMI communication
GridStar Connect provides the essential control-plane services utilities depend on.
Centralized inventory of onboarded meters with communication status, firmware association, IP configuration, and health indicators.
Initiate instantaneous, block load, daily load, billing, and event reads with structured lifecycle tracking.
Automate recurring meter reads with configurable frequency and safeguards.
Track command initiation, execution, completion timestamps and retry status.
Configurable retry mechanisms and failure classification for unstable networks.
Capture outage notifications, tamper alerts, and communication exceptions.
Operational experience
Built for real-world utility operations
Daily operational visibility across communication, execution, and performance layers.
Real-time metrics including onboarded meters, communication health, and success rates.
Visibility into command lifecycle including timestamps and failure reasons.
Access instantaneous, block load, daily load, billing, and event profiles.
Manage firmware profiles with OBIS parameter mapping.
Onboard meters with DLMS security parameters and authentication keys.
Define recurring execution jobs eliminating manual read dependency.
Product Screens
Operational views inside GridStar Connect
Selected interfaces from the production-ready HES platform.
Execution workflow
Read execution lifecycle
Operational stages followed when processing a meter read in GridStar Connect.
